Hello, if you like to know or find the answer what happens and how to make Safe Custody and how Airtel process or allows your safe custody as of in year 2024, I think there response is a bit unclear please you take a note where and how, and comment us down below 👇 (in comment box if open)
As per your concern, we would like to inform you that you can activate safe custody and deactivate the safe custody on same day.
But kindly note that you can activate and deactivate safe custody only once in a bill cycle.
And in order to activate safe custody you need to clear the billed and unbilled amount as on that day and need to made a advance payment of R.s 50 + 18% GST which is safe custody charges.
And also for primary number to activate safe custody you need to separate all the add-on connection.
1. Charges of safe custody are Rs.50+18% tax per month for the required period in advance.
2. Your number will be on temporary disconnection status (TD).
3. Inform payment modes like Cash / Airtel Website / My Airtel App / Airtel Money / Card Swipe.
4. To activate safe custody, no SIM change should have been done in last 48hrs.
5. Outstanding and unbilled amount to be cleared.
6. Post advance payment, you can send us a written request via email at 121@in.airtel.com to activate safe custody and you will get revert within 4 hours.
7. You can check outstanding and unbilled amount at any time by sending SMS OT to 121 and SMS UNB to 121 respectively from your Airtel mobile. (only for mobile number)
Hope this helps!
You can ask us your questions using Airtel Thanks App.
This what we can learn about Airtel safe custody so far.
There other emails from Airtel I think you should learn too when and how they respond.